Compare Our Top Business Phone Services

Updated November 2023: We researched, analyzed, and reviewed the best business phone systems to help you choose the right solution for your business.

Top Rated Phone System

  • Trusted By 100k+ Businesses
  • Amazing 24/7 Customer Service
  • Unlimited Calls, SMS, Free Phone Numbers
  • One App – Phone, Chat, Video, Text & CRM
  • Same Day Setup, Dedicated Rep

9.8

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Get started in five minutes

  • Five-star mobile app
  • Call from anywhere
  • 50+ intelligent features
  • No contract required

9.2

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Customizable add-ons

  • Unlimited phone, text, & video
  • Great volume discounts
  • 50+ advanced features
  • Five-star mobile app

9.0

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Affordable and flexible scalability

  • Steep volume discounts
  • Advanced calling features
  • Wide range of hardware
  • API access, 100+ integrations

8.6

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Versatile Products

  • Phone, videoconferencing, and messaging solutions
  • Affordable SMB VoIP plans
  • Home office solutions
  • Auto-configuration technology

8.2

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Unified, customer-service solution

  • Omnichannel Contact Center
  • Self-service templates
  • Patented call-routing technology
  • AI-powered functionality

8.0

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Communication and IT support

  • VoIP system with built-in meetings and messaging
  • Call-flow builder
  • Customer engagement
  • IT management and support

7.7

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Dialpad

9.2

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Get started in the next five minutes

  • Five-star mobile app

  • Call from anywhere

  • Affordable rates

  • No contract required

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9.8

star star star star star

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Secure, reliable, and trusted by 100k+

  • Phone, chat, video, fax, & SMS

  • Free phone numbers

  • Built-in CRM solution

  • Excellent 24/7 support

  • Start in < 24 hours

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Vonage

9.0

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Fully customizable phone system

  • Steep volume discounts

  • Unlimited phone, text, & video

  • 50+ advanced features

  • API access, 20+ add-ons

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Business Phone Services FAQ

How Much Does a Phone System Cost for a Small Business?

The cost of a phone system for a small business can vary quite a bit. At a minimum, you can expect to spend around $20-$50 per phone line per month plus the cost of required infrastructure and hardware if needed. To get the best price, we recommend determining your must-have features, expected call volume, and number of users. From there, you can shop around and see which provider offers the best rates for your needs.

How Do I Choose a Business Phone Service?

We recommend starting with a list of everything you absolutely need. This will help you narrow down a massive list of providers to the few that can actually provide everything on your list. From there, pay close attention to pricing, ease of use, customer support, included communication tools (texting, video, and faxing, for example), call management features, hardware options, and integrations. You can use these factors to figure out which provider is the right one for you.

In most cases, we recommend Nextiva because of its fantastic customer support, excellent ease of use, high value per dollar, scalability, and robust feature set.

What Is the Best Business Phone System?

There’s no definitive “best” business phone service for every company. The right fit depends on your size, requirements, and budget. However, we highly recommend Nextiva for most businesses—not only do you get an amazing phone service and robust set of features, but you also get high-quality support and an incredibly simple admin interface for managing your system.

Can a Cell Phone Be Used as a Business Phone?

Yes. In fact, many freelancers, startups, and solopreneurs use their existing phone and phone number.

But just because you can doesn’t mean it’s the best way to go. Giving out your personal phone number can get overwhelming very quickly. Plus, your existing plan just can’t support the more advanced call management features you’ll need as your business grows. The good news is there’s softphone functionality with every provider on our list. All you need to do is install the mobile app, get a business number, and you’re good to go. With this approach, you get all the call management and communication tools you need at a low cost for one user with plenty of room to grow. And the best part? No desk phone or additional hardware required.

How Do I Get a Phone Line for My Business?

Getting a phone line for your business is incredibly easy. With digital VoIP systems, you can set up a business phone system with virtual numbers without installing physical desk phones. Many providers let you port existing numbers or choose new local toll-free numbers at no cost. Top providers like Nextiva, make the process quick and hassle-free.

Simply pick your plan, choose your numbers, and provision phones or app logins for each user.

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